1. Introduction
Welcome to Errordesk ("we," "our," or "us"). We are committed to protecting your privacy and ensuring transparency about how your information is handled when you use our website and tools at errordesk.com.
By accessing or using Errordesk, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
2. Information We Collect
2.1 Information You Provide
- Contact Information: Name and email address when you use our contact form.
- User Content: Any data you input into our tools (e.g., text, images, JSON data). This data is processed locally in your browser and is not stored on our servers.
2.2 Automatically Collected Information
- Usage Data: Pages visited, tools used, time spent, and interaction patterns.
- Device Information: Browser type, operating system, screen resolution, and device type.
- Log Data: IP address, access times, and referring URLs.
2.3 Cookies and Tracking
We may use cookies and similar tracking technologies to improve your experience, analyze usage patterns, and remember preferences. You can control cookies through your browser settings.
3. How We Use Your Information
- To provide, maintain, and improve our tools and services.
- To respond to your inquiries and support requests.
- To analyze usage trends and optimize user experience.
- To protect against fraud, abuse, or unauthorized access.
- To comply with legal obligations.
4. Data Processing & Storage
Most of our tools process data entirely within your browser. This means:
- Your input data (images, text, JSON, etc.) is not uploaded to our servers.
- Processing happens locally on your device.
- We have no access to the content you process through our tools.
For tools that require server-side processing (if any), data is processed in real-time and is not retained after the operation completes.
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- Service Providers: Trusted third-party services that help us operate our website (e.g., hosting, analytics).
- Legal Requirements: When required by law, subpoena, or legal process.
- Protection: To protect the rights, safety, or property of Errordesk and its users.
6. Third-Party Services
We may use the following third-party services:
- Google Fonts: For typography (subject to Google's Privacy Policy).
- Analytics: To understand site usage and improve our services.
These services may collect information as described in their respective privacy policies.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing of your data.
- Withdraw consent at any time.
To exercise any of these rights, contact us at info@errordesk.com.
8. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to use commercially acceptable means to protect your data.
9. Children's Privacy
Errordesk is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Errordesk after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: info@errordesk.com
- Contact Page: errordesk.com/contact